The product
One platform the whole NYC rental chain runs on together.
Landlords, brokerages, and tenants all plug into the same building record. A landlord lists and owns the building and either self-manages or assigns a brokerage; the brokerage runs leasing end to end on that same record; the tenant logs in to see their lease, message their team, and submit maintenance. One source of truth — the building a landlord owns, the lease a brokerage signs, and the portal a tenant uses are all the same record. With NYC rent-rule compliance, a public listings site, and government-data signals built in.
The foundation — One shared record
One building record everyone plugs into — and the compliance gate it runs through.
A landlord, a brokerage, and a tenant act on the same building, unit, lease, and history — one shared record, so everyone works off the same data with no double entry. Lease and tenant history is append-only, so a prior tenancy stays intact when a unit re-vacates and survives any agent turnover. Every change writes to an audit log: actor, action, before, after, timestamp. And before any lease writes, a three-layer NYC rent-cap gate runs — RGB ceilings for stabilized units, the HCR MCR cap plus DHCR legal rent for controlled, and the NYC HPD Good Cause local standard for covered free-market units — so the number on the lease is the number the law allows.
- One shared building → unit → lease → tenant record — landlords, brokerages, and tenants work off the same source of truth
- Append-only lease + tenant history — prior tenancy stays intact on re-vacate, survives agent turnover
- Append-only audit log on every change: actor, action, before, after, timestamp
- Three-layer rent-cap gate before any lease writes — RGB / HCR MCR + DHCR legal rent / Good Cause local standard
- IAI / MCI uplifts enforced with the $15k / 15-year HSTPA ceiling + 30-year expiry
- Brokerage-admin override flow with reason capture written to the permanent audit trail
For brokerages — Run leasing end to end
Inventory, deals, showings, comps, and team — the whole leasing workflow in one place.
Brokerages run the full leasing pipeline on the same record landlords and tenants share. The Custom Inventory Table is a live grid of every unit, building, and status with frozen identity columns, URL-driven filters and sort, and per-user column layouts that follow you across devices — Full View flips it into inline cell edit, still routed through the compliance gate. Deals move lead → about-to-submit → submitted → approved → leases-out → rented on a drag-drop kanban, with cards auto-spawned and an atomic finalize that writes the lease, transitions the unit, and captures the FARE Act fee posture. Add showings, comps with suggested rent, renter-prospect matching, role-aware team assignment, and a lease-expiry pipeline with per-row renewal offers and RTP-8 stage computation — all on one source of truth.
- Custom Inventory Table — frozen Building / Apartment / Status, URL-driven filters + sort, Full View inline edit through the compliance gate
- Deals kanban: lead → about-to-submit → submitted → approved → leases-out → rented, drag-drop with atomic finalize
- Lease-expiry pipeline in 30 / 60 / 90 / 120 / 200-day buckets + per-row renewal offer state machine and RTP-8 stage math
- Showings log, renter-prospect match-to-inventory, and per-unit listing exposures across StreetEasy, Compass, Zillow and more
- Comp report + suggested-rent column with annualized PSF and days-on-market
- Seven role-aware user types with per-unit / per-building edit grants, plus a photographer queue and CmdK search
For landlords — Own, list, and stay in the loop
Landlords list and own their buildings — and stay in the loop, by design.
A landlord lists and owns their buildings and either self-manages or assigns a brokerage to handle leasing. Self-onboarding is invite-gated, and self-serve building create uses NYC GeoSearch geocode with PLUTO/HPD unit autosync — so a landlord can own and self-manage a building with no brokerage assigned. The portal gives a read-only portfolio overview, a live rent roll (reconciled monthly-gross, financial and status only — no tenant PII), a per-building documents tab, and superintendent contacts. A two-way workflow keeps owner and brokerage in sync: landlords raise status-tracked requests, brokerages propose pricing / renewal / listing / applicant decisions a landlord approves or declines, and a portfolio activity feed plus weekly digests in the format the landlord already reads round it out. Each building is also enriched with free NYC government-data signals.
- Landlord self-onboarding (invite-gated) + self-serve building create with NYC GeoSearch geocode + PLUTO/HPD unit autosync — own and self-manage with no brokerage
- Landlord portal: read-only portfolio overview, live rent roll (financial + status, no tenant PII), per-building documents, superintendent contacts
- Two-way workflow — Landlord Requests (open → acknowledged → in_progress → resolved) + Landlord Approvals (brokerage proposes, landlord approves/declines)
- Portfolio activity feed + weekly digest in custom formats (narrative PDF, per-agent xlsx, tabular asking-rents) + renewal-milestone heads-ups
- Public branded landlord site at urbero.com/l/yourslug — auto-pulled vacant listings, curated photos, per-unit listing pages, spam-protected inquiry form
- NYC government-data signals per building: HPD violations by hazard class, ECB penalties, litigation, 311 complaints, façade FISP/LL11, owner registration
- DHCR rent-registration tracker, RPIE rent-roll addendum CSV export, and an owner-acquisition prospecting board at /prospecting
For tenants — Plug into the same record
Tenants log in to see their lease, message their team, and submit maintenance.
The tenant is the third audience on the same building record. They sign in with a one-time magic link — no password, nothing to provision — and get a place to do the things that otherwise become phone calls. They pull up their lease and documents, message their agent or team, and submit a maintenance issue with a category and priority that routes straight to the brokerage and the landlord and tracks through to resolved. Heat, hot water, and repairs arrive as structured, status-tracked issues, and a tenant only ever sees their own unit — never another resident's data. Because it's the same record the landlord owns and the brokerage leases, the issue lands with the right party automatically.
- Passwordless magic-link sign-in — invited off the lease, nothing to administer
- Maintenance issues with category + priority, routed to the brokerage and landlord, tracked open → acknowledged → in_progress → resolved/closed
- View lease + documents in one place
- Message-your-agent / team thread for the routine questions
- Strictly scoped to the tenant’s own unit — never another resident’s data
One platform for everything rental real estate in NYC.
Start a 14-day free trial — 25 units, no card — or try the live demo on a realistic NYC portfolio. Landlords, brokerages, and tenants on one connected building record.